Got a question? Find our FAQs here
Q1: What items do you offer?
A1: A full range of printing consumables, printer toner cartridges, copier toner kit, drum unit, printer accessories, toner powder, ink cartridges and ribbon cartridge. All kinds of printer accessories for your needs.
Q2: Is OEM available?
A2: Yes, we offer OEM service to global market.
Q3: Is your products certificated?
A3: Yes, with ISO9001, CE, RoHS, MSDS, STMC certification
Q4: How long warranty for your toner cartridge?
A4: 18 months under regular shipping and stock condition, 1:1 replacement for defective products.
Q5: What is the Minimum Order Quantity?
A5: 1 piece
Q6: What is your Payment Terms and Delivery Terms?
A6: Telegraphic Transfer, Western Union, L/C
30% deposit in advance, 70% balance before shipment
3 weeks for 20FT container, 4 weeks for 40HQ
Q7: How to ship? Do you offer Transport Service?
A7: Express, air cargo, by sea according to your request.
With exceed 15 years of exporting experience to more than 80 countries, we can offer special Door-to-Door Service.
Q8: How will you guarantee that we get high-quality products?
A: Imported raw materials from Japan, ISO-certificated factory
More than 50 professional technical team
Europe and USA inspection standard
100% tested before shipment