What to do if Dell printer toner cartridge prints error 093-970? All solutions are here.
Error description:
Dell C3130cn prompt: Insert Printcart 093-970 insert Yellow cartridge
Error analysis:
Dell C3130cn machine screws are loose or the toner cartridge is inserted and removed too many times, causing the spring to loosen and contact the iron plate inside the machine, causing a short circuit, and the machine cannot recognize the chip.
Note: Machines with similar structures to Dell C3130cn will have this problem. Such machines include: Xerox Phaser C6180, Xerox C6280DN, Xerox DocuPrint C2200, etc.
Diagram of the contact position between the cartridge and the machine:
Contact point between the toner cartridge and the machine. As shown above.
Position of the spring inside the machine.
Contact position between the toner cartridge and the machine.
Solution:
1. Remove the back cover of the machine and the screws on the right cover. As shown above.
2. Pry open the right cover.
3. It was found that the iron sheet holding the spring was out of position, causing the spring to loosen and contact the iron plate inside the machine.
4. The spring and the iron plate short-circuited, causing the machine to fail to recognize the chip.
5. Use a tool to move the spring back to its original position and tighten the screws until the spring no longer contacts the iron sheet. After the machine is turned on, it can detect that the chip is ready. The error is eliminated.
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