image of a Ricoh printer

What other reasons can cause black lines on Ricoh printers?

In addition to the common causes mentioned above, black lines on Ricoh printers may also be caused by the following reasons, which may be related to hardware details, usage environment, or specific model design:

 

  • I. Deeper Issues Related to the Photoconductor Drum

 

1) Poor Photoconductor Drum Grounding

The OPC drum needs to be grounded to release static electricity. If the grounding contact is oxidized, loose, or poorly connected, it can cause abnormal localized charging on the drum surface, resulting in persistent black lines during printing.

Solution:

Inspect the metal grounding contacts on the drum unit and clean the oxide layer with an eraser. Ensure that the contacts are in close contact with the printer’s internal connector during installation.

 

2) Worn Photoconductor Drum Drive Gear

The OPC drum on some models is driven by gears. If the gears are worn, slipping, or misaligned, uneven rotation of the drum surface can result in periodic black lines (e.g., recurring every few centimeters).

Solution:

Inspect the drum cartridge gear for missing teeth or deformation. Replace the gear assembly or the entire drum unit assembly if necessary.

 

  • Ⅱ. Developer System Failure

 

1) Aging or Contamination of the Developer Roller

The developer roller is responsible for evenly transferring toner to the photosensitive drum. If the surface coating is worn, solidified toner is adhered to it, or it is oily, this can cause localized toner accumulation, resulting in thick black lines when printing.

Solution:

Wipe the developer roller with a special cleaner. If the wear is severe (such as the metal layer being exposed), replace the developer roller.

 

2) Abnormal Developer Bias

Developer bias is the voltage that controls toner transfer. If the bias is too high, too low, or unstable, it can cause excessive toner to adhere to the drum surface, resulting in irregular black lines or bands.

Solution:

Check the bias voltage in maintenance mode (such as Ricoh’s “SP mode”). If the value is abnormal, the high-voltage board may be faulty and the high-voltage assembly needs to be replaced.

 

  • Ⅲ. Paper and Paper Path Issues

 

1) Adhesive Residue on the Edge of the Paper

If paper with tape or stickers attached to it, or if there is adhesive residue on the edge of the paper, it may rub against the photosensitive drum or fuser roller during paper feeding, resulting in a fixed black line (this contamination will recur with each paper feed).

Solution:

Thoroughly clean the paper feed path, especially inspecting the paper guide rollers below the drum cartridge and at the fuser entrance, to remove any residual adhesive (you can soften the rollers with alcohol and wipe them clean).

 

2) Skewed Paper Feed Causes Scratching

A worn paper feed roller or a faulty registration roller can cause paper feed to skew. The edge of the paper may rub against internal printer components (such as the edge of the drum cartridge or the cleaning blade), resulting in a black line along the edge of the paper.

Solution:

Replace the worn paper feed roller and adjust the registration roller pressure (this can be adjusted in the maintenance mode on some models).

 

  • IV. Laser and Optical System Detailed Issues

 

1) Laser Shutter Failure

The laser shutter controls the opening and closing of the beam. If the shutter is stuck or not closed tightly, the laser beam will continuously illuminate the photosensitive drum, resulting in a vertical black line running across the page.

Solution:

Disassemble the laser housing to inspect the shutter components, remove any foreign objects, or replace the shutter assembly. (Non-professionals should exercise caution when handling this to avoid damaging the laser head.)

 

2) Mirror/Prism Misalignment

The laser machine’s optical path includes mirrors and prisms. If these components shift due to vibration or impact, the laser beam’s projection position may shift, resulting in a fixed black line on the paper.

Solution:

A professional is required to recalibrate the optical components and determine the direction of the misalignment by printing a “Laser Test Page.”

 

  • V. Component Deterioration Due to Long-Term Use

 

1) Clogged or Failed Cleaning Unit

The cleaning unit (including the blade and waste toner container) collects residual toner from the drum surface. If the waste toner cartridge is full or the blade is aged, toner can accumulate and leak onto the paper, resulting in random black lines.

Solution:

Clean the waste toner container (to prevent waste toner from spilling and contaminating other components) and replace any worn cleaning blades.

 

2) Scratched or damaged fuser film

Some Ricoh mid- and low-speed printers use a fuser film (which replaces the fuser roller). If the fuser film is scratched by a hard object or has damaged edges, it can attract toner and transfer to the paper at high temperatures, causing black lines.

Solution:

Inspect the fuser film surface. If scratches are found, replace the fuser film (and replace the fuser film lubricant at the same time to prevent secondary damage).

 

  • VI. Special Scenario: Black Lines in Color Printers

 

For Ricoh color laser/inkjet printers, black lines may be related to specific color consumables or components:

Single-color black lines: The corresponding color’s drum cartridge, developer cartridge, or printhead is faulty (if red is a black line, check the red component).

Mixed-color black lines: The transfer belt is contaminated or the transfer roller is faulty. Clean the transfer belt or replace the transfer component.

 

  • Summary:

 

The core reason for black lines on prints is abnormal toner adhesion or optical/mechanical interference. Troubleshooting can be quickly pinpointed using the “replacement method.”

For example, replace the drum cartridge and test if the black lines persist, thus ruling out the drum cartridge as the problem. Print different document types (such as plain text or images) and observe changes in the black lines to determine if the issue is related to the laser or development system. If the problem involves internal precision components (such as the laser or high-voltage board), contact Ricoh for repair to avoid secondary damage caused by unprofessional handling.