Ricoh monochrome printer displays error SC332-00.

How to resolve error SC332-00 on a Ricoh monochrome printer?

Recently, a user reported that the following error code appeared when installing a new compatible drum cartridge and toner cartridge on a Ricoh SP4510sf:

image of SC332-00 Error Code on a Ricoh printer

Coincidentally, another user also experienced error code SC332-00 when using SP6430 monochrome printer normally.

image of a Ricoh SP6430 Toner Cartridge

Ricoh SP6430 Toner Cartridge

If a Ricoh monochrome printer displays error code SC332-00, check the following:

1. Is there enough toner powder in the toner cartridge?

2. Are the toner cartridge outlet and drum cartridge inlet damaged? This can prevent toner powder from entering the developer, causing the printer to display an error.

image of a Ricoh SP6430 Drum Cartridge

Ricoh SP6430 Drum Cartridge

Solution:

1. Power cycle

If this error appears during normal use, we recommend to power cycle the printer. Generally, power cycling the printer will restore normal operation.

2. Replace the Toner Cartridge

If the printer restarts and the error code SC332-00 appears again after a period of normal operation, it may be due to low toner powder in the drum unit’s developer. Replace the toner cartridge, restart the printer, and reload the toner powder.

When replacing a new drum unit, the toner powder in the toner cartridge may have completely entered the drum unit, causing the toner powder to be low and displaying the error code SC332-00. Replace the toner cartridge.

image of a Ricoh SP4510 Toner Cartridge

Ricoh SP4510 Toner Cartridge

In summary, when a Ricoh monochrome printer displays the error code SC332-00, first check to see if the toner powder in the toner cartridge is sufficient and whether the toner outlet and toner inlet are damaged, preventing toner powder from entering the developer.

Tips:

1. It is recommended to have two toner cartridges available when installing a new drum unit.

2. The printer may also display the error code SC332-00 if the toner outlet is clogged, preventing toner powder from entering the developer. In this case, consult a professional for inspection and repair.