Background

If your copier is out of service for a long time, we recommend you pay attention to the following points before restarting the machine:

1. Do not rush to turn on the machine, and do not connect the power immediately

First check whether there are signs of insects or rodents in the indoor environment and inside the copier. And there are water stains inside and outside the copier.

Please be sure to open the paper box, side door, and front cover of the copier for the above inspection!

2. Check the power supply

Confirm the power line is powered.

3. Check the copy paper placed in the machine

The copy paper placed in the machine has absorbed water vapor in the air because it has not been used for a long time. It may be damp, which is very easy to cause paper jams, blurred prints, etc.

Therefore, we recommend you remove the old paper in the paper box, and use the paper in a brand new unopened paper package, to reduce the failure rate.

4. Not to use the machine immediately after it is turned on

It is best to let the machine standby for half an hour to an hour before using it; or copy dozens of blank papers. The standby time can be appropriately extended in particularly humid environments.

image of a photocopier

If your copier has been out of use for a long time, possible problems and solutions when it is restarted:

1) The machine does not respond after turning on the power:

  1. The power supply or socket board is not powered on. Check whether the power supply has power
  2. If it is powered by a voltage stabilizer/transformer, it is not plugged into the correct power supply port
  3. The power switch of the copier is not turned on

2) The machine frequently jams:

  1. The papers are seriously damp. Please replace with new paper
  2. The rubber wheel inside the machine is dirty. You could clean the rubber wheel
  3. The inside of the machine is seriously damp. Standby for a while after the machine is turned on

3) The print pages is light or has obvious white spots, or black, or has black thin lines, etc.:

  1. The paper is damp. You can replace with new paper
  2. The inside of the machine is damp. we recommended you not to use the machine temporarily and use it after the machine is turned on and preheated for a period of time